New Director of safety, security, quality & environmental

In her new role, Ketra Anderson will ensure that the services Crowley provides to its customers conform to established procedures and requirements. She will be primarily responsible for Crowley's adherence to international and domestic quality standards while defining processes to prevent deficiencies and encourage continual improvement as they relate to four key elements: safety, security, quality and environment.

She will oversee Crowley's quality management system that provides the framework for the business units affected by those certifications.  The management system includes annual internal vessel, facility and office audits; third-party verification audits; document control and monthly measurements of key metrics.